FAQ

We currently export to over 50 countries across Europe, North America, South America, and Africa. We provide a full-service export solution, including: Documentation: Handling Bill of Lading (B/L), Certificate of Origin, Packing Lists, and Commercial Invoices. Logistics: We offer FOB, CIF, and CNF terms. Compliance: Our tiles meet international standards such as ISO 13006 and EN 14411.

The primary difference lies in density and water absorption. Porcelain: Pressed at higher pressure and fired at higher temperatures, resulting in a water absorption rate of <0.5%. It is ideal for outdoor use and heavy-duty commercial floors. Ceramic: More cost-effective and easier to cut, but with a higher water absorption rate. It is best suited for indoor wall applications and light residential flooring.

We prioritize "Zero-Damage" transit through a multi-layered approach: 1.Strong Corrugated Boxes: High-GSM boxes with edge protection. 2.Seaworthy Pallets: Heat-treated, fumigated wooden pallets (ISPM-15 standard). 3.Secure Loading: We use plastic strapping and shrink-wrap to prevent movement during container transit. 4.Weight Optimization: Ensuring maximum load capacity while staying within the weight limits of the destination port.